Top 5 soft skills all Accidental Managers need
At World of Learning earlier this month, Hari and Aaron heard a lot about “accidental managers” - people who have taken on managerial responsibilities without intention, promotion or training…
How to get ready to speak at an event
At World of Learning 2026 in Birmingham Hari saw a lot of great speakers take the stage, which got her thinking about the top 5 things she wishes she’d known before delivering her first conference speech.
Meet the team: Lia
Hari caught up with Lia Aritorang, our Head of Customer Care, to learn more about her passions, superpowers and best storytelling-related story…
Summer 2026 in numbers
Hari and Aaron took 13 Times on the road for 33 days in July and August 2026. Here’s some of the insights that came out of working while travelling.
The Dorothy Effect
Michelle recently delivered our storytelling training to an internationally renowned media company. The topic of the training was “Talking Tech to Non-Techies” and the objective was exactly as it sounds: helping those whose workdays and tasks are steeped in technical expertise to find the right words to communicate with individuals, teams and bosses in other departments and beyond. She shares more about the two days…
Meet the team: Donna
Leadership Coach and Learning Consultant Donna Ward-Higgs catches up with Hari, digs into why storytelling is important to her and shares more about her superpowers!
When code becomes a commodity, communication becomes the edge
With AI changing the way technical teams work, Aaron explores why coding alone is no longer the differentiator it once was. He looks at what this shift means for tech firms, why communication and judgement are becoming critical skills, and how organisations can invest in their people now to build capability for the future.
Meet the team: Karen
Our team continues to grow, and we continue to share more about the brilliant people who are part of it and the expertise they bring to our clients. Hari caught up with Communications Consultant and Trainer, Karen Henry…
"I Thought This Would Be A Bullsh*t Course. This Was Not A Bullsh*t Course."
Hari received this piece of feedback the other day for our one-day Storytelling for Business course. She said at the time she was going to treasure it – and here it is, big and bold on the website! Why treasure it? Hari shares more about the scepticism around storytelling…
Familiar Boot: The Hidden Cost of In-Group Language
Hari reflects on a childhood memory and wonders why office speak is like a game of Chinese whispers, where everyone's pretending they understood the first time…
The Rubik's Cube Explanation: Why Analogies Are Your Secret Weapon
Your developers might write flawless code, but can they explain it to someone who doesn't speak their language? Hari breaks this down.
If I'd Had More Time, I'd Have Written You a Shorter Letter
Hari explores why getting to the point is harder than it looks – and shares what Hollywood can teach us about it.
How to be a better communicator when English isn’t your first language
If your teams operate across languages and cultures, communication can easily become complex, slow, or misunderstood. Our Associate Storytelling Trainer, Riccardo Ginevri, reflects on an unexpected request to help address a European-wide communication issue…
Meet the team: Aaron
Hari puts our Chief Operating Officer, Aaron Patience-Davies, in the spotlight to share more about how he supports our Delivery team, ensuring all the projects and training we deliver run smoothly and successfully.
Meet the team: Hari
Our Lead Trainer, Hari, has been catching up with our Projects Delivery team to learn more about them and the magic they bring to 13 Times. The tables have now turned, and Hari has answered her very own questions…